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Orders & Returns

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How can I place an order?
You can browse our collections, select your preferred items, choose size and quantity, and proceed to checkout. Follow the payment steps to complete your order.
Can I cancel or modify my order after placing it?
Orders can be canceled or modified within a limited time after placing them. Please contact our support team as soon as possible for assistance.
What is your return policy?
We accept returns within [7/10 days] of delivery. The product must be unused, unwashed, and in its original packaging with tags intact.
How do I request a return or exchange?
To initiate a return or exchange, contact our customer support with your order details. We will guide you through the process.
When will I receive my refund?
Refunds are processed after the returned item is received and inspected. The amount will be credited to your original payment method within [5–7 business days].

Account & Payment

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Do I need an account to place an order?
No, you can place an order as a guest. However, creating an account helps you track orders and manage your details easily.
What payment methods do you accept?
We accept multiple payment options including Credit/Debit Cards, UPI, Net Banking, and Cash on Delivery (COD).
Is my payment information secure?
Yes, all transactions are processed through secure and trusted payment gateways. We do not store your card details on our servers.
Why was my payment declined?
Payment failures can happen due to insufficient balance, network issues, or bank restrictions. Please try again or use a different payment method.
How can I track my order?
Once your order is placed, you will receive a confirmation message with tracking details. You can also track your order from your account section.

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